Recall: Electric bicycle conversion Copenhagen wheels
On 2017-07-11, the Consumer Product Safety Commission (CPSC) published a recall regarding Electric bicycle conversion Copenhagen wheels due to a potential fall and crash hazard. This product sold new beginning in March 2017 for about $1500.
About 200 units are involved in this Superpedestrian electric bicycle recall. Learn more and find out what to do if you own this product below.
This was the 10th recall of products in the Bicycles, Bikes & Accessories category in 2017.
Since 2005, there have been approximately 220 similar recalls,
involving about 4 million product units.
Check My Electric Bicycle | See Other Recalled Bicycles, Bikes & Accessories
Company Contact Information:
Phone: 617-945-1604
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What is the problem?
The rear axle can fail, posing fall and crash hazards to riders.
How can I tell if I own this product?
This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.
These items were sold new+ at Superpedestrian.com from March 2017 through April 2017 for about $1,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.
Incidents & Injuries Reported as of Recall Date
None reported
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Electric Bicycle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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