Recall: England's Stove Works Smartstove Freestanding Pellet Stoves
On 2016-02-24, the Consumer Product Safety Commission (CPSC) published a recall regarding England's Stove Works Smartstove Freestanding Pellet Stoves due to a potential laceration hazard. This product sold new beginning in September 2015 for about $1500.
About 2,000 units are involved in this stoves recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Fireplaces category in 2016.
Since 2005, there have been approximately 20 similar recalls,
involving about 900,000 product units.
Company Contact Information:
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What is the problem?
Smoke can build up inside the firebox due to ash accumulation and the glass in the door can break, posing a laceration hazard.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513. The cast iron pellet stove is about 36 inches high, 24 1/2 inches wide, 24 inches deep and has a black satin finish. It has an arched glass door on the front with vents above the door. The Smartstove logo appears on the stove's control panel. The model and serial numbers are located on a black plate on the top right hand corner on the back of the stove.
These items were sold new+ at Lowe's and specialty hardware stores nationwide and online at www.lowes.com from September 2015 through December 2015 for about $1,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.
England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
Incidents & Injuries Reported as of Recall Date
The firm has received four reports of incidents, including one report of a minor injury.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.