What is the problem?
The vacuum's battery can expand and burst, posing a risk of injury to the user and bystanders.
Instance(s) of injuries, property damage have been reported.
How can I tell if I own this product?
This recall involves 2-in-1 cordless stick vacuums with a detachable hand vacuum and free-standing charger. Units involved in the recall have 9.6-volts printed on a serial plate on the underside of the handheld unit, and the following serial numbers: 074000001 through 085100001 and 74000001 through 85100001.
These items were sold new+ at Major and independent retailers nationwide from November 2007 through March 2009 for about $100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately unplug and stop using the recalled vacuums and contact Electrolux for a free replacement of the handheld portion which contains the batteries.
For additional information, contact Electrolux Home Care Products at (800) 932-1778 between 8 a.m. and 7:30 p.m. CT Monday through Friday, 10 a.m. and 6:30 p.m. CT Saturday and Sunday. Consumers can also visit the firm's Web site at www.stickvacrecall.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.