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Recalled Product

Item detail and remedy information

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Recall: Evenflo / Big Kid Booster Seats

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On 2012-10-09, the National Highway Traffic Safety Administration (NHTSA) published a recall regarding Evenflo / Big Kid Booster Seats due to a potential injury hazard. This product sold new beginning in August 2012.

Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Carseats / Child Seats category in 2012. Since 2005, there have been approximately 60 similar recalls, involving about 16 million product units.

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Evenflo / Big Kid Booster Seats
Image of Recalled Big Kid Booster Seats 184180
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: safety.evenflo.com
Phone: (800) 233-5921

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What is the problem?

Without the instruction manual the seat may be used improperly. Should the owner not file a registration with the child seat manufacturer due to lack of information on how to do so, they may not be notified of a safety recall. Either condition puts the child at an increased risk of possible injury in the event of a crash.

How can I tell if I own this product?

Certain Evenflo Big Kid Factory Select booster seats, Model Nos. 30911173AD, 3091967AD, 30911118AD, and 30911120D fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 213, "Child Restraint Systems." The subject seats were originally manufactured solely for purposes of retail display and not to be sold at retail. Therefore, the seats were packaged without the instruction manual or the required registration card.

Information on where these items sold new+: None of the affected units were sold at retail stores. The seats were inadvertently shipped to Evenflo's institutional customers (i.e. hospitals, government agencies) between August 6, 2012 and September 18, 2012, to be given to families.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the NHTSA and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The NHTSA provides the following remedy information:

The affected seats have a label stating: "DISPLAY ONLY - NOT INTENDED FOR SALE," located on the back of the booster seat headrest. Evenflo will mail owners who have received an affected Big Kid booster seat a remedy kit that includes a consumer registration card, an instruction manual, and an overlabel to cover the current label stating: "DISPLAY ONLY - NOT INTENDED FOR SALE." The remedy kit will be provided free of charge. Notification is expected to begin during October 2012.

Owners may contact Evenflo at 1-800-233-5921 or at safety.evenflo.com.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Incidents & Injuries Reported as of Recall Date

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the NHTSA recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at NHTSA.gov.

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Sources may include: National Highway Traffic Safety Administration (NHTSA), Health Canada and companies involved with this or a related recall.

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