Recall: Fall 2009 Newbury Travel Mugs
On 2009-11-05, the Consumer Product Safety Commission (CPSC) published a recall regarding Fall 2009 Newbury Travel Mugs due to a potential burn hazard. This product sold new beginning in July 2009 for about $20.
About 20,000 units are involved in this S Group travel mug recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Dishes, Drinkware & Flatware category in 2009.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
Company Contact Information:
Phone: (888) 339-2987
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What is the problem?
The travel mugs can become excessively hot to the touch when filled with hot liquids, posing a burn hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves Newbury Travel Mugs. The 7.5-inch tall mugs were sold in blue, green and orange each with a navy blue lid. The Life is good trademark is printed on the mug along with a graphic of a heart, peace symbol or daisy.
These items were sold new+ at Life is Good and independent retail stores nationwide and online at lifeisgood.com from July 2009 through September 2009 for about $20.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the travel mugs. Consumers can return the mugs to receive a credit or gift certificate for the amount of the purchase price.
For more information, contact Life is good at (888) 339-2987 between 8:30 a.m. and 7 p.m. ET Monday through Thursday, and 8:30 a.m. and 5 p.m. Friday. Consumers can also visit the firm's Web site at www.lifeisgood.com
Incidents & Injuries Reported as of Recall Date
The firm has received three reports of excessively hot mugs, including one complaint of a minor burn to the hand.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Travel Mug?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.