What is the problem?
The recalled fire alarm control panels used with an SLC-2LS expander module can fail to sound an alarm in the event of a fire.
How can I tell if I own this product?
This recall involves the Fire-Lite model MS-9600LS Series control panel that uses the SLC-2LS Expander Module. The following control panel model numbers included in this recall are: MS-9600LS, MS-9600LSC, MS-9600LSE, MS-9600UDLS, MS-9600UDLSE, UNIMODE9600LS and UNIMODE9600UDLS. The control panel is the main portion of the fire alarm system. The software in the expander module tells the system to sound an alarm and flash warning lights. The words "Fire-Lite Alarms by Honeywell" and the model number are located on the front of the fire alarm control panel.
These items were sold new+ at Authorized wholesalers and distributors nationwide from October 2008 through March 2010 for between about $875 for the expander module and $2,285 for the control panel. These distributors resold and/or installed the control panels and modules for use in commercial facilities such as office buildings.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Building managers should contact Fire-Lite Alarms for a free software upgrade. Fire-Lite Alarms is contacting its customers directly.
For additional information, contact the Fire-Lite Alarms' technical service department at (800)627-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.firelite.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.firelite.com
Company Phone: (800) 627-3473
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.