Recall: Fitz and Floyd Nevaeh White Can Mugs
On 2019-07-11, the Consumer Product Safety Commission (CPSC) published a recall regarding Fitz and Floyd Nevaeh White Can Mugs due to a potential burn and laceration hazard. This product sold new beginning in January 2013 for about $8 to $30.
About 200,000 units are involved in this mug recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Dishes, Drinkware & Flatware category in 2019.
Since 2005, there have been approximately 30 similar recalls,
involving about 3 million product units.
Company Contact Information:
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What is the problem?
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Contact Lifetime Brands toll-free at 888-561-2269 from 9 a.m. to 5 p.m. ET Monday through Friday, email at firstname.lastname@example.org or online at www.fitzandfloyd.com and click on recall located at the top of the page.
Incidents & Injuries Reported as of Recall Date
Lifetime Brands and Fitz & Floyd have received reports of seven incidents where the mugs cracked after holding hot liquids with one report of a consumer receiving minor burns.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Mug?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.