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Home > Recalled Products > Hardware, Tools & Building Supply > Plumbing & Bath > Toilets > Flushmate III Pressure-Assist Flushing System for Toilets

Recall: Flushmate III Pressure-Assist Flushing System for Toilets

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On 2012-06-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Flushmate III Pressure-Assist Flushing System for Toilets due to a potential impact or laceration hazard. This product sold new beginning in October 1997 for about $108.

About 2 million units are involved in this Flushmate flushing system recall. Instance(s) of injuries, property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Toilets category in 2012.

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Flushmate III Pressure-Assist Flushing System for Toilets
Image of Recalled flushing system 150869
Image of Recalled flushing system label, showing the location of the serial number 894076
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.flushmate.com
Phone: (800) 303-5123

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage.

Instance(s) of injuries, property damage have been reported.

How can I tell if I own this product?

This recall is for Series 503 Flushmate III Pressure Assist flushing systems installed inside toilet tanks. The recalled systems were manufactured from October 1997 to February 2008. The units are rectangular, black, two-piece vessels made of injection molded plastic. The date code/serial number is 16 characters long and is located on the label on the top of the Flushmate III. The first six numerals of the serial number are the date code. The date code range for this recall begins with 101497 (October 14, 1997) and continues through 022908 (February 29, 2008).

This product was also recalled in Canada. Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1633

Information on where these items sold new+: The Home Depot and Lowe's stores, distributors and plumbing contractors nationwide for about $108, and sold to toilet manufacturers including American Standard, Crane, Eljer, Gerber, Kohler, Mansfield and St. Thomas.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately turn off the water supply to the recalled Flushmate III unit and stop using the system. Consumers should contact the firm to determine if their Flushmate III serial number is included in the recall and to request a free repair kit.

For more information, contact Flushmate toll-free at (800)303-5123 between 8 a.m. and 4:30 p.m. ET Monday through Friday or visit the firm's website at www.flushmate.com and http://recall.flushmate.com

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Incidents & Injuries Reported as of Recall Date

Flushmate has received 304 reports of the product bursting, resulting in property damage and 14 impact or laceration injuries.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.