What is the problem?
The chair cannot support the stated weight capacity. This poses a collapse hazard to consumers.
How can I tell if I own this product?
The recalled item is a West Marine Deluxe Deck Chair. It is a folding deck chair with metal legs and light-colored wood armrests. It has plastic feet on the corners of each leg. The seat and back are covered with blue and gray nylon fabric. The back can be adjusted to various angles. Model/SKU number 13110341 is printed on a coated paper tag attached to the chair frame.
These items were sold new+ at West Marine stores nationwide, online at westmarine.com and in the West Marine catalog from February 2012 to May 2012 for about $70.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the deck chairs and call West Marine for a full refund or store credit. Consumers may also return the chairs to any West Marine store to receive the refund or store credit.
For additional information, please contact West Marine toll-free at (800)262-8464 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's website at www.westmarine.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.westmarine.com
Company Phone: (800) 262-8464
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.