What is the problem?
Liquids can pool under the control knob and cause the surface heating element to turn on unexpectedly, heat to temperatures other than expected and then not turn off, posing a risk of fire and burn hazards to consumers.
How can I tell if I own this product?
This recall involves Frigidaire and Electrolux ICON smoothtop electric cooktops and Frigidaire slide-in ranges with rotary knobs and digital displays. Model and serial numbers for the slide-in ranges can be found inside the oven door on the left side of the unit or on the underside surface on cooktop models. The following model and serial numbers are included in this recall:
|Frigidaire Serial Number Range and Models|
|Serial Number Range: NF501XXXXX through NF952XXXXX|
|Electrolux ICON Serial Number Range and Models|
|Serial Number Range: NF501XXXXX through NF045XXXXX|
These items were sold new+ at Mass merchandise and independent retail stores from January 2005 through August 2010 for between $500 and $2,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using and unplug the recalled ranges or power off cooktops at the circuit breaker. Contact Electrolux for information on how to obtain a free repair kit.
For additional information, contact Electrolux at (888) 360-8556 between 8 a.m. and 10 p.m. ET Monday through Friday and Saturday between 9 a.m. and 5:30 p.m. ET, or visit the firm's website at www.smoothtoprangerecall.com (Frigidaire) or www.cooktoprecall.com (Electrolux).
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (888) 281-5310
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.