CPSC: Front Air Suspension Bicycle Forks
On 2018-11-27, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Front Air Suspension Bicycle Forks due to a potential Fall and Injury hazard. This product sold new beginning in January 2016 for about $1000 to $1250.
About 10,000 units are involved in this bicycle fork recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 15th recall of products in the Bicycles, Bikes & Accessories category in 2018.
Since 2005, there have been approximately 230 similar recalls,
involving about 4 million product units.
Company Contact Information:
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What is the problem?
The air cartridge can abruptly spring out of the stanchion tube, posing fall and injury risks to the rider.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves Ohlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. A bicycle fork is the part that holds the front wheel. The recalled forks are black with "OHLINS" written in gold on each of the fork lowers. They have "RXF36" or "RXF34" printed across the fork arch. RXF36 Coil Forks (no air valve on the right-side top cap and "TTX" and "Coil" written on the back of the left fork lowers) are not included in this recall.
Information on where these items sold new+: Bicycles sold at authorized Specialized Retailers nationwide from January 2016 through September 2018. Ohlins bicycle forks sold as aftermarket accessories through authorized Specialized retailers, independent retailers, including Jenson USA, Fanatik Bike Co. and online at www.backcountry.com for between about $1,000 and $1,250.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled bicycles and contact an authorized Ohlins or Specialized retailer for a free repair of the front fork.
Ohlins at 877-922-3877 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.ohlins.com and click on "Recall" for more information or Specialized Bicycle at 800-722-4423 8 a.m. to 6 p.m. ET Monday through Friday or online at www.specialized.com and click on "SAFETY NOTICES" for more information.
Incidents & Injuries Reported as of Recall Date
The firms have received four reports in the United States of the air cartridge abruptly springing out of the fork stanchion tube, including a report of a bruised shoulder and a broken rib.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.