Recall: GE Appliances GE Profile Top-loading Clothes Washers
On 2016-09-15, the Consumer Product Safety Commission (CPSC) published a recall regarding GE Appliances GE Profile Top-loading Clothes Washers due to a potential fire hazard. This product sold new beginning in June 2003 for about $900 to $1400.
About 200,000 units are involved in this clothes washers recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Washing Machines category in 2016.
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What is the problem?
An electrical component in the washers can overheat, posing a fire hazard.
How can I tell if I own this product?
The recall involves three models of GE Profile high-efficiency top-loading clothes washers. The washers come in gold, gray and white and measure about four cubic feet. "GE Profile" is printed on the front of the washers. The model number is located on the rear cover of the washer's backsplash, above the water valve connections. Recalled washers have the following model and serial number ranges:
|GE Profile||WPGT9350 WPGT9360 WPGT9150||All serial numbers included|
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/60194r-eng.php
These items were sold new+ at Best Buy, Lowe's, Sears, The Home Depot and other stores nationwide from June 2003 through October 2011 for between $900 and $1,400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.
GE Appliances toll-free at 877-830-9732 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.geappliances.com and click "Recall Information" at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
GE Appliances has received 71 reports of internal washer components burning or catching fire, including three reports of fires resulting in about $129,000 in property damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.