Recall: GE, GE Adora, GE Eterna, GE Profile and Hotpoint Dishwashers
On 2012-08-09, the Consumer Product Safety Commission (CPSC) published a recall regarding GE, GE Adora, GE Eterna, GE Profile and Hotpoint Dishwashers due to a potential fire hazard. This product sold new beginning in March 2006 for about $350 to $850.
About 1 million units are involved in this General Electric (GE) dishwasher recall. Instance(s) of fires, major property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Dishwashers category in 2012.
Since 2005, there have been approximately 10 similar recalls,
involving about 9 million product units.
Company Contact Information:
Phone: (866) 918-8760
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What is the problem?
An electrical failure in the dishwasher's heating element can pose a fire hazard.
Instance(s) of fires, major property damage have been reported.
How can I tell if I own this product?
This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:
|Brand||Model Number Begins With:||Serial Number Begins With:|
|GLC4, GLD4, GLD5, GLD6, GSD61, GSD62,|
GSD63, GSD66, GSD67, GSD69, GLDL,
PDW7, PDWF7, EDW4, EDW5, EDW6,
GHD4, GHD5, GHD6, GHDA4, GHDA6
|FL, GL, HL, LL, ML, VL, ZL,|
AM, DM, FM, GM, HM, LM,
MM, RM, SM, TM, VM, ZM,
AR, DR, FR, GR
These items were sold new+ at Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire.
For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher.
Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.
For additional information, contact GE toll-free at (866)918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/recall
Incidents & Injuries Reported as of Recall Date
GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.