What is the problem?
Burners on Rangetops operating on liquefied petroleum ("LP" or propane) may fail to ignite or light if the gas control knob is left in a position between OFF and LITE, posing a risk of delayed ignition or explosion.
Instance(s) of property damage have been reported.
How can I tell if I own this product?
The Grill units operate on liquefied petroleum ("LP" or propane) or natural gas. The Rangetop units are either 36 or 48 inches wide with a stainless steel finish and the GE Monogram badge located on the front center of the unit. The burner control knobs are located on the front panel that overhangs the cabinet. The model and serial numbers can be found on a label located behind the far left burner knob, or on the bottom of the unit.
The following models and serials are included in this recall:
|Brand||Model Number Begins With:||And Serial Number Begins With:|
|Natural Gas Model|
|AS, AT, AV, DS, DT, DV, FS, FT, FV, GS,|
GT, GV, HR, HS, HT, HV, LR, LS, LT,
LV, MR, MS, MT, RR, RS, RT, SR, SS, ST,
TR, TS, TT, VR, VS, VT, ZR, ZS, ZT
All LP models and only natural gas models that have been converted for use with LP gas are included in the recall. GE will notify known owners of natural gas units and provide a free repair for any consumers who converted their Rangetop with Grill to LP gas.
This item was also recalled in Canada. Health Canada's announcement can be found here: http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1418
These items were sold new+ at General Electric authorized representatives and distributors nationwide from May 2008 through August 2011 for between $3,400 and $4,700, as determined by retailers.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers who are operating the product on LP (propane) gas should stop using the product immediately, turn off the gas supply to the product, and contact GE to schedule a free repair.
For additional information, contact General Electric toll-free at (866)645-3956 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com/products/recall
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.geappliances.com
Company Phone: (866) 645-3956
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.