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Home > Recalled Products > Home & Garden > Appliances (Large) > Washing Machines > GE Profile Front Load Washers

Recall: GE Profile Front Load Washers

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On 2012-10-03, the Consumer Product Safety Commission (CPSC) published a recall regarding GE Profile Front Load Washers due to a potential injury hazard. This product sold new beginning in July 2008 for about $1199 to $1599.

About 60,000 units are involved in this General Electric (GE) washing machine recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Washing Machines category in 2012.

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GE Profile Front Load Washers
Image of Recalled gold washer 817830
Image of Recalled red washer 650125
Image of Recalled white washer showing location of model and serial number 641125
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.geappliances.com
Phone: (888) 641-9739

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.

How can I tell if I own this product?

This recall involves GE Profile frontload washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened.

BrandModel Number Begins With:And Serial Number Begins With:
GE ProfileWPDH8800
WPDH8900
WPDH8910
All serial numbers with these models are included.

These items were sold new+ at Best Buy, Lowe's, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled washers and contact GE for a free repair.

For additional information, contact GE Appliances at (888)641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall

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Incidents & Injuries Reported as of Recall Date

GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Washing Machine?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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