What is the problem?
An electrical component in the heating system can fail, posing a fire hazard to consumers.
Instance(s) of fires, property damage have been reported.
How can I tell if I own this product?
This recall involves GE Packaged Terminal Air Conditioners (PTAC) and packaged terminal heat pumps manufactured between January 2010 and March 2011, and are most often used in apartment buildings and commercial space. The GE logo is affixed to the control panel door. Serial and model are printed on the rating plate. Consumers will need to remove the front panel to locate the model and serial information. The following models and serials are included in this recall:
|Brand||Model Number (Begins with)||Serial Number (Begins with)|
|GE||AZ41, AZ61||AT, DT, FT, GT, HT, LT, MT, RT, ST, TT, VT and ZT|
AV, DV and FV
These items were sold new+ at General Electric authorized representatives and HVAC distributors nationwide from March 2010 through March 2011 for between $1,000 and $1,200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the air conditioning and heating units in the heat mode and contact General Electric to schedule a free repair.
For additional information, contact General Electric toll-free at (866) 918-8771 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com/products/recall
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
All Available Images
Company Website: www.geappliances.com
Company Phone: (866) 918-8771
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.