Recalled Product

GE Zoneline Air Conditioners and Heaters

On 2011-06-14, the Consumer Product Safety Commission (CPSC) published a recall regarding GE Zoneline Air Conditioners and Heaters due to a potential fire hazard. This product sold new beginning in March 2010 for about $1000 to $1200.

About 90,000 units are involved in this Sharp air conditioner recall. Instance(s) of fires, property damage have been reported.
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This was the 3rd recall of products in the Room Heaters & Air Conditioners category in 2011. Since 2005, there have been approximately 10 similar recalls, involving about 400,000 product units. See other recently recalled Room Heaters & Air Conditioners.

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What is the problem?

An electrical component in the heating system can fail, posing a fire hazard to consumers.

Instance(s) of fires, property damage have been reported.

How can I tell if I own this product?

This recall involves GE Packaged Terminal Air Conditioners (PTAC) and packaged terminal heat pumps manufactured between January 2010 and March 2011, and are most often used in apartment buildings and commercial space. The GE logo is affixed to the control panel door. Serial and model are printed on the rating plate. Consumers will need to remove the front panel to locate the model and serial information. The following models and serials are included in this recall:

These items were sold new⁺ at General Electric authorized representatives and HVAC distributors nationwide from March 2010 through March 2011 for between $1,000 and $1,200.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the air conditioning and heating units in the heat mode and contact General Electric to schedule a free repair.

For additional information, contact General Electric toll-free at (866) 918-8771 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com/products/recall

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⁺WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.