feedback
facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)

Recall: GE Zoneline Air Conditioners and Heating Units

email
email

On 2015-11-03, the Consumer Product Safety Commission (CPSC) published a recall regarding GE Zoneline Air Conditioners and Heating Units due to a potential fire hazard. This product sold new beginning in January 2010 for about $1000 to $1200.

About 30,000 units are involved in this General Electric (GE) air conditioner recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.

This is the 2nd recall of products in the Room Heaters & Air Conditioners category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 1 million product units.

Check My Air Conditioner  |   See Other Recalled Room Heaters & Air Conditioners

GE Zoneline Air Conditioners and Heating Units
Image of Recalled GE Zoneline® Air Conditioners and Heating Units 579124
Image of Recalled GE Zoneline with front panel removed 156192
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 866-723-2697

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

Instance(s) of property damage have been reported.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.

GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.

Advertisement

Incidents & Injuries Reported as of Recall Date

GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.

Back to Top


+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

Advertisement

Own a Different Air Conditioner?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.

 

Advertisement

Comments

Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
2017-05-12
Heat Pumps
2017-02-23
Carrier Expands Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)
2016-12-16
Portable Air Conditioners
2016-02-17
Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)
2015-12-22
Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Consumers
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
Developers
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Researchers
Product Recall Statistics
About
Company
Contact
Press
Blog

Social
Facebook
Twitter