Recall: GE Zoneline Air Conditioners and Heating Units
On 2015-11-03, the Consumer Product Safety Commission (CPSC) published a recall regarding GE Zoneline Air Conditioners and Heating Units due to a potential fire hazard. This product sold new beginning in January 2010 for about $1000 to $1200.
About 30,000 units are involved in this General Electric (GE) air conditioner recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.
This is the 2nd recall of products in the Room Heaters & Air Conditioners category in 2015.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
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What is the problem?
Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.
Instance(s) of property damage have been reported.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
Incidents & Injuries Reported as of Recall Date
GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.