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Recalled Product

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Recall: GSK Panadol Advance 100 Count Caplets

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On 2014-07-14, the Consumer Product Safety Commission (CPSC) published a recall regarding GSK Panadol Advance 100 Count Caplets due to a potential poisoning hazard. This product sold new beginning in November 2012 for about $10.

About 10,000 units are involved in this GlaxoSmithKline (GSK) pain reliever recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Medication category in 2014.

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GSK Panadol Advance 100 Count Caplets
Image of Recalled Panadol Advance pain relievers 798881
Image of Recalled Panadol Advance pain relievers 401797
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: us.gsk.com
Phone: (888) 912-8455

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What is the problem?

The packaging is not child-resistant as required by the Poison Prevention Packaging Act. These products contain acetaminophen which is required by the Poison Prevention Packaging Act to be sealed with child-resistant packaging.

How can I tell if I own this product?

This recall involves bottles of 100ct Panadol Advance pain relievers. The medicine was sold in white containers with a blue label, inside a blue box. "Panadol" and "Advance" are printed on the label. Lot numbers and dates codes are located on the left side panel of the box and on the left side of the label on the bottle, near the bar code. Lot numbers and date codes included in the recall are:

  • Lot number: 14241, expiration date: 02/2015
  • Lot number: 14002, expiration date: 10/2014
  • Lot number: 13881, expiration date: 09/2014
  • Lot number: 13801, expiration date: 09/2014

These items were sold new+ at Drug, grocery and mass merchandise stores in Puerto Rico from November 2012 through February 2014 for about $10.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately place the product out of a child's sight and reach, and contact GSK for a refund.

GlaxoSmithKline (GSK) toll-free at (888) 912-8455 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.us.gsk.com and click on "Media & news" in the upper left and, if not listed with current releases, click on "Press release archive" on the left side for more information.

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Incidents & Injuries Reported as of Recall Date

None reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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