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Recall: Gamewell-FCI 6 Series SmartScan Fire Alarm Control Panels


On 2007-07-27, the Consumer Product Safety Commission (CPSC) published a recall regarding Gamewell-FCI 6 Series SmartScan Fire Alarm Control Panels due to a potential fire & burn hazard. This product sold new beginning in October 2004 for about $400.00 to $3500.00.

About 1,000 units are involved in this Gamewell fire alarm control panel recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Building Security & Fire Systems category in 2007. Since 2005, there have been approximately 10 similar recalls, involving about 400,000 product units.

Check My Fire Alarm Control Panel  |   See Other Recalled Building Security & Fire Systems

Gamewell-FCI 6 Series SmartScan Fire Alarm Control Panels
Image of Recalled Fire Alarm System Control Panel 962075
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

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What is the problem?

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

How can I tell if I own this product?

The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.

These items were sold new+ at Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.

For additional information, contact Gamewell-FCI at (800)633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at


Incidents & Injuries Reported as of Recall Date

Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Fire Alarm Control Panel?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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