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Recalled Product

Item detail and remedy information

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Recall: Gamewell-FCI Electronic Control Boards by Honeywell

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On 2007-01-31, the Consumer Product Safety Commission (CPSC) published a recall regarding Gamewell-FCI Electronic Control Boards by Honeywell due to a potential fire & burn hazard. This product sold new beginning in October 2005.

About 700 units are involved in this Gamewell control board recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Building Security & Fire Systems category in 2007.

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Gamewell-FCI Electronic Control Boards by Honeywell
Image of Recalled Electronic Control Board 382691
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

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What is the problem?

Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.

How can I tell if I own this product?

The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.

These items were sold new+ at Authorized distributors nationwide from October 2005 through September 2006. Authorized distributors resell and install loop control boards for commercial end users in facilities such as hotels and office buildings.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.

For more information, contact Gamewell-FCI at (800)633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit their distributor's Web site at www.gamewell-fci.com

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Incidents & Injuries Reported as of Recall Date

Gamewell-FCI has received one report of failed communications during an electrical short that was not due to a fire. There have been no reports of property damage or injury.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Control Board?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.