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Home > Recalled Products > Sports, Outdoors & Fitness > Fitness & Exercise > Exercise Machines/Equipment > Gazelle; Freestyle Cross Trainer and Gazelle; Freestyle Cross Trainer Pro Gliders

Updated Recall: Gazelle; Freestyle Cross Trainer and Gazelle; Freestyle Cross Trainer Pro Gliders


On 2012-10-01, the Consumer Product Safety Commission (CPSC) published an updated recall regarding Gazelle; Freestyle Cross Trainer and Gazelle; Freestyle Cross Trainer Pro Gliders due to a potential fall hazard. This product sold new beginning in January 2004 for about $200.00 to $250.00. It was originally recalled on 2006-06-07.

Learn more and find out what to do if you own this product below.

Since 2005, there have been approximately 50 similar recalls, involving about 6 million product units.

Check My Glider  |   See Other Recalled Exercise Machines/Equipment

Gazelle; Freestyle Cross Trainer and Gazelle; Freestyle Cross Trainer Pro Gliders
Image of Recalled Gazelle Crosstrainer 896298
Image of Recalled Gazelle Crosstrainer Pro Glider 331138
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (800)321-9236

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

How can I tell if I own this product?

Gazelle; Freestyle Crosstrainer and Crosstrainer Pro exercisers are glider-style exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name Gazelle Freestyle Cross Trainer or Gazelle Freestyle Cross Trainer Pro is printed on the side of each product's frame.

These items were sold new+ at The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

This firm is no longer in business, and a remedy is no longer available. Please destroy and discard these recalled products.

UPDATE 10/01/2012: Remedy was changed because this firm is no longer in business.


Incidents & Injuries Reported as of Recall Date

Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Glider?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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