What is the problem?
The transducer can fail to accurately detect water pressure in a fire suppression sprinkler system. This could cause the sprinkler system to fail to activate and pump water to the sprinklers in the event of a fire.
How can I tell if I own this product?
The Gems 3100 Pressure Transducer is used to detect pressure in a range of applications, including the detection of water pressure as part of a fire pump controller in a fire suppression sprinkler system. The transducer has "Gems Sensors & Controls," as well as the 18- digit part number, printed on a label affixed to the center of the transducer. Part numbers beginning with "3100" are included in this recall.
Information on where these items sold new+: Gems sold the recalled 3100 Pressure Transducers directly to end-users and through distributors from January 2006 through February 2012 for about $250.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Contact Gems to receive enhanced twice monthly inspection instructions and information about a free replacement transducer, when warranted. End-users who use the 3100 Pressure Transducer in other applications in which water pressure is measured should contact Gems to determine if their units are affected.
For additional information, call the company toll-free at (855)877-9666, between 8 a.m. and 4:30 p.m. ET, Monday through Friday, or visit the firm's website at http://www.gemssensors.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.gemssensors.com
Company Phone: (855) 877-9666
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.