What is the problem?
The recalled units fail to detect carbon monoxide after 1 year of operation due to an internal software error. These CO alarms do not provide an end of life signal or other indication of inoperability, even if the test button is depressed.
How can I tell if I own this product?
These ESL SafeAir 240-COE Carbon Monoxide alarms are hard-wired and require professional installation. The white, rectangular units are about 6-inches long and 2.75-inches high. "CARBON MONOXIDE ALARM" and "DO NOT PAINT" are written on the front of the units. "240-Coe, "SENTROL," (a former name of the company) and the date code are written on the back. The date code is a four-digit number ending with a "T." The four digits denote the year and week of manufacture. For example, the date code "0045T" refers to a unit that was manufactured in the 45th week of 2000. Only units with date codes 0045T (November 2000) through 0235T (August 2002) are included in the recall.
UPDATE 08/24/2012: The CPSC updated the model numbers involved in the recall.
These items were sold new+ at Distributors, dealers and installers of security systems nationwide from November 2000 through October 2003 for about $49.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact their system installer or service provider to arrange for the free installation of a replacement CO alarm.
Call GE Security, Inc. at (800) 648-7422 between 6 a.m. and 5 p.m. PT Monday through Friday, or go to their Web site at www.ge-interlogix.com.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.ge-interlogix.com
Company Phone: (800) 648-7422
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.