What is the problem?
The heated ceramic plates on these irons can loosen and detach during use, posing a risk of burn injuries to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This hair straightening iron has a black housing with golden-colored ceramic heating plates. Generic Value Products; is written on the top of the iron and GVP; is written in a white circle on the side of the iron. The iron was packaged in a black and white box with the letters GVP; in large type in the upper left hand front corner. The SKU is 264800, which is written on the packaging.
These items were sold new+ at Sally Beauty Supply stores nationwide and Puerto Rico from March 21, 2005 through April 5, 2005 for about $70.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using these irons immediately and return them to any Sally Beauty Supply store for a full refund or exchange for a different straightening iron.
Call Generic Value Products toll-free at (800)526-3009 between 8:30 a.m. and 5 p.m. CT Monday through Friday, or go to their Web site at www.GVPrecall.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
All Available Images
Company Phone: (800)526-3009
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.