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Recalled Product

Item detail and remedy information

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Recall: Glass Whistle Kettle

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On 2015-07-09, the Consumer Product Safety Commission (CPSC) published a recall regarding Glass Whistle Kettle due to a potential laceration and burn hazard. This product sold new beginning in January 2012 for about $15.

About 100,000 units are involved in this Epoca International kettle recall. Instance(s) of injuries, property damage have been reported. Learn more and find out what to do if you own this product below.

This is the 2nd recall of products in the Coffee Makers & Tea Kettles category in 2015. Since 2005, there have been approximately 40 similar recalls, involving about 18 million product units.

Check My Kettle  |   See Other Recalled Coffee Makers & Tea Kettles

Glass Whistle Kettle
Image of Recalled Model PTKG-4420 (Green) 315432
Image of Recalled Model PTKB-4420 (Black) 414432
Image of Identifying characteristics on the recalled kettle 832067
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: epoca.com
Phone: (800) 241-7940

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The bottom portion of glass vessel can break when heated and the contents can spill, posing laceration and burn hazards.

Instance(s) of injuries, property damage have been reported.

How can I tell if I own this product?

The Primula Borosilicate two-quart clear glass round kettle has no markings or etchings on the glass. Model PTKG-4420 has a green plastic handle with a green silicone insert in the handle and a green whistling-stopper lid. Model PTKB-4420 has a black plastic handle with a black silicone insert in the handle and a black whistling-stopper lid. Both models have a 1/2"metal band around the glass kettle's neck. "Not for dishwasher" is printed in raised letters underneath the lid.

These items were sold new+ at Retail stores including, Kitchen Collection, Meijer, Peyton Phoenix, Ross Stores, Target and online at amazon.com, primulaproducts.com and target.com from January 2012 through May 2015 for about $15.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should stop using the product immediately. Customers should either return the product to the retailer or contact Epoca International for instructions on how to return the product for a full refund.

Epoca International at (800) 241-7940 anytime or online at www.epoca.com and click on "recalls" in the upper right-hand corner of the homepage for more information.

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Incidents & Injuries Reported as of Recall Date

The firm received nine reports of incidents, including threeEpoca injuries and one report of property damage valued at $200.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Kettle?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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