Recall: Goodman Company Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") Units
On 2014-08-27, the Consumer Product Safety Commission (CPSC) published a recall regarding Goodman Company Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") Units due to a potential burn and fire hazard. This product sold new beginning in January 2007 for about $700 to $1000.
About 200,000 units are involved in this Goodman packaged terminal air conditioner recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Central Heating & Cooling Units category in 2014.
Since 2005, there have been approximately 10 similar recalls,
involving about 500,000 product units.
Company Contact Information:
Phone: (800) 366-0339
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What is the problem?
The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.
How can I tell if I own this product?
The recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps. The units are rated 230/208 volt, 3.5 kW and are most often installed in walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The recalled units are beige with serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the control board plate found by lifting the unit's front cover.
These items were sold new+ at Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.
For Amana, Goodman and York International-branded units call (800) 366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday.¬† For Comfort-Aire and Century-branded units call toll-free at (877) 442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
Incidents & Injuries Reported as of Recall Date
Goodman has received five reports of power cords smoking or catching on fire. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Packaged Terminal Air Conditioner?
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.