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Recalled Product

Item detail and remedy information

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Recall: H-E-B Cookware

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On 2016-01-08, the Consumer Product Safety Commission (CPSC) published a recall regarding H-E-B Cookware due to a potential injury hazard. This product sold new beginning in September 2014 for about $20 to $250. An announcement was originally issued for this product on 2016-01-28.

About 40,000 units are involved in this HEB cookware recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Cookware, Pots & Pans category in 2016. Since 2005, there have been approximately 10 similar recalls, involving about 3 million product units.

Check My Cookware  |   See Other Recalled Cookware, Pots & Pans

H-E-B Cookware
Image of Recalled Connect by H-E-B 12-piece cookware set 015434
Image of Recalled Metal discs covering rivet 139714
Image of Recalled Connect by H-E-B is stamped on the underside of the cookware 716641
Image of Recalled Connect by H-E-B 6Qt Dutch Oven 050804
Image of Recalled Connect by H-E-B fry pan and non-stick fry pan 935987
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: heb.com
Phone: 800-432-3113

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The metal discs that cover the cookware's rivets can pop off and hit consumers, posing an injury hazard.

How can I tell if I own this product?

This recalls includes the Connect by H-E-B tri-ply stainless steel cookware. It was sold as a 12-piece set or as individual pieces. "Connect" is stamped into the base of the handle and the Connect by H-E-B logo is stamped on the underside of the cookware. Cookware included in this recall does not have a date code on the underside. The UPC code can be found on the back of the product packaging:

Product Name UPC
Connect by H-E-B 8in Tri Ply Stainless Steel Fry Pan 4122032279
Connect by H-E-B 12Pc Cookware Set Tri Ply Stainless Steel 4122032277
Connect by H-E-B 10in Tri Ply Stainless Steel Fry Pan 4122032280
Connect by H-E-B 12in Deep Saute w/Lid & Handle 4122032297
Connect by H-E-B 10in Tri Ply Non-Stick Stainless Steel Fry Pan 4122032281
Connect by H-E-B 8in Tri Ply Non-Stick Stainless Steel Fry Pan 4122032283
Connect by H-E-B 6Qt Dutch Oven 4122032293
Connect by H-E-B 12in Tri Ply Non-Stick Stainless Steel Fry Pan w/handle 4122032290
Connect by H-E-B 12Qt Stock Pot w/Lid 4122032296
Connect by H-E-B 12in Tri Ply Stainless Steel Fry Pan w/handle 4122032286

These items were sold new+ at H-E-B stores in Texas from September 2014 through December 2015 for between $20 and $250.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled cookware and return it to H-E-B for a full refund.

H-E-B at 800-432-3113 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.heb.com and click on Product Recalls under the Customer Service section at the bottom of the homepage for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received seven reports of the metal discs popping off the cookware. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Cookware?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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