Recall: Haier 42-inch LED TVs
On 2012-10-02, the Consumer Product Safety Commission (CPSC) published a recall regarding Haier 42-inch LED TVs due to a potential injury hazard. This product sold new beginning in September 2011 for about $450.
About 5,000 units are involved in this Haier America Trading tv recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Televisions & TV Mounts category in 2012.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
Company Contact Information:
Phone: (877) 813-8516
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What is the problem?
The TV stand's neck support can break and cause the TV to tip over, posing a risk of injury to the consumer.
How can I tell if I own this product?
This recall involves Haier 42-inch LED TVs with model number LE42B1380. "Haier" is printed on the front of the TV and the model number is printed on a label on the back of the unit.
These items were sold new+ at Fry's Electronics and other retail stores nationwide and online at Amazon.com and other online retailers from September 2011 through March 2012 for about $450.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using and detach the TV from the stand and keep both the TV and the base in a safe location. Consumers should contact Haier America to request a free replacement stand neck to be used with the original base. Consumers with a wall-mounted TV may continue to use it but should request a free replacement stand neck in case the TV is used with the stand in the future.
For more information, contact Haier America toll-free at (877) 813-8516 between 7 a.m. and 10 p.m. ET Monday through Friday, between 8 a.m. and 9 p.m. ET Saturday and between 8 a.m. and 8 p.m. ET Sundays. Consumers can visit the firm's website at www.haieramerica.com and click on Product Recalls.
Incidents & Injuries Reported as of Recall Date
Haier America and CPSC have received 184 reports of the TV stand's neck cracking or breaking. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different TV?
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.