Recall: Handheld Massage Pets, Bug-shaped Back Massagers
On 2011-12-13, the Consumer Product Safety Commission (CPSC) published a recall regarding Handheld Massage Pets, Bug-shaped Back Massagers due to a potential burn hazard. This product sold new beginning in September 2011 for about $8.
About 30,000 units are involved in this Fourstar Group handheld massager recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Massagers category in 2011.
Company Contact Information:
Phone: (866) 290-6191
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What is the problem?
The massager's batteries can leak, posing a burn hazard or skin irritation to consumers.
How can I tell if I own this product?
This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 049696604536 for the ladybug and UPC 049696604543 for the bee.
These items were sold new+ at BJ's Wholesale Clubs from September 2011 through December 2011 for about $8.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled massagers and return them to any BJ's Wholesale Club for a full refund. The firm is directly contacting consumers who purchased this product. The firm advises consumers not to touch the batteries or open the battery compartment.
For more information, contact Fourstar Group at (866)290-6191 between 9 a.m. and 4 p.m. ET Monday through Friday or visit the firm's website at www.fsgrecall.com/massagepets.html
Incidents & Injuries Reported as of Recall Date
The firm has received reports from five stores of the batteries in massagers leaking. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.