Recall: Hearth & Home Technologies Gas Fireplaces, Gas Stoves, Gas Inserts and Log Sets
On 2014-09-23, the Consumer Product Safety Commission (CPSC) published a recall regarding Hearth & Home Technologies Gas Fireplaces, Gas Stoves, Gas Inserts and Log Sets due to a potential fire hazard. This product sold new beginning in May 2014 for about $1200 to $8000.
About 20,000 units are involved in this Hearth & Home Technologies gas fireplace recall. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Fireplaces category in 2014.
Since 2005, there have been approximately 20 similar recalls,
involving about 900,000 product units.
Company Contact Information:
Phone: (800) 883-6690
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What is the problem?
The gas valve in the unit can leak, posing a fire hazard.
How can I tell if I own this product?
This recall involves Hearth & Home Technologies, Heat-N-Glo, Heatilator, Outdoor Lifestyles and Quadra Fire natural or propane gas indoor and outdoor fireplaces, stoves, inserts and log sets. The following brand names and serial numbers are printed on the unit rating plate, located near the controls, and in the instruction manual.
|Brand Names||Products||Serial Numbers|
|Hearth & Home Technologies||Indoor Gas Fireplaces||0023793235 through 0023822923 GA1851161 through GA1851706|
|Gas Log Sets||0023797015 through 0023812111 1126-3481 & 65174612130|
|Heat-N-Glo||Indoor Gas Fireplaces, Stoves and Inserts||0023791818 through 0023823238|
|Heatilator||Indoor Gas Fireplaces & Inserts||0023792110 through 0023823125 0023742749, 0023826583 0023798I69 & 00238012326|
|Outdoor Lifestyles||Outdoor Gas Fireplaces||OD18710 through OD18934 0023792647 through 0023822308|
|Quadra Fire||Indoor Gas Stoves and Inserts||0023792636 through 0023822725|
These items were sold new+ at Fireplace stores from May 2014 through July 2014 for between $1,200 and $8,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the gas fireplaces, stoves, inserts and log sets, turn off the gas to the units and contact the fireplace store where the unit was purchased to arrange for a free inspection and, if necessary, valve replacement. ¬†The firm's dealers are contacting known purchasers.
Hearth & Home Technologies at (800) 883-6690 from 8 a.m. to 8 p.m. CT Monday through Friday, or online at www.hearthnhome.com and click on Notices for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Gas Fireplace?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.