What is the problem?
The legs and seat of the stool can crack and break, causing the consumer to fall.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
The stool is an adjustable-height solid wood, 3-legged stool sold unassembled. The seat is 11 3/4-inch diameter. The stool height adjusts from 17 inches to 25 inches. A "Made in China" sticker is on the underside of the seat.
These items were sold new+ at Heartland America catalog and website for about $30 from June 2010 through February 2011
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the stool and return it to Heartland of America for a full refund. Heartland America is contacting its customers directly.
For more information, contact Heartland America at (800)398-8163 Monday through Friday between 8 a.m. and 5 p.m. CT or visit the firm's website at www.heartlandamerica.com.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.heartlandamerica.com
Company Phone: (800) 398-8163
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.