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Recalled Product

Item detail and remedy information

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Recall: Helix pool slides

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On 2017-02-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Helix pool slides due to a potential fall hazard. This product sold new beginning in May 2013 for about $3000.

About 800 units are involved in this S.R. Smith pool slide recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Swings, Slides & Play Structures category in 2017. Since 2005, there have been approximately 30 similar recalls, involving about 2 million product units.

Check My Pool Slide  |   See Other Recalled Swings, Slides & Play Structures

Helix pool slides
Image of Recalled Helix Pool Slides 896847
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: srsmith.com
Phone: 800-611-4750

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What is the problem?

A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.

How can I tell if I own this product?

This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. "S.R. Smith," "Helix" and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7-feet, 4 inches-tall at the highest point and have a helix (corkscrew) shape to its slide or flume.

These items were sold new+ at In The Swim, Leslies Swimming Pool Supply, SCP Distributors and other pool product distributors nationwide and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for about $3,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.

S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.

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Incidents & Injuries Reported as of Recall Date

The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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