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Home > Recalled Products > Stationery & Office Supply > Office Machines > Facsimile (FAX) Machines > Hewlett-Packard (HP) 1040 and 1050 Fax Machines

Recall: Hewlett-Packard (HP) 1040 and 1050 Fax Machines


On 2012-02-02, the Consumer Product Safety Commission (CPSC) published a recall regarding Hewlett-Packard (HP) 1040 and 1050 Fax Machines due to a potential fire and burn hazard. This product sold new beginning in November 2004 for about $90 to $120.

About 900,000 units are involved in this Hewlett-Packard (HP) fax machine recall. Instance(s) of injuries, fires, major property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Facsimile (FAX) Machines category in 2012.

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Hewlett-Packard (HP) 1040 and 1050 Fax Machines
Image of Recalled HP Fax 1040 306784
Image of Recalled HP Fax 1050 638635
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (888) 654-9296

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Instance(s) of injuries, fires, major property damage have been reported.

How can I tell if I own this product?

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

These items were sold new+ at Electronics, computer and camera stores nationwide, and online at and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a <a href="">previous recall</a> involving HP fax model 1010 in June 2008.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

For additional information, contact HP toll-free at (888)654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at


Incidents & Injuries Reported as of Recall Date

Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Fax Machine?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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