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Recalled Product

Item detail and remedy information

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Recall: Network Cables

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On 2005-05-31, the Consumer Product Safety Commission (CPSC) published a recall regarding Network Cables due to a potential fire & burn hazard. This product sold new beginning in June 2003.

About 2 million units are involved in this Hitachi network cable recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Network, Internet & Related category in 2005.

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Network Cables
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Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

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What is the problem?

The recalled cables do not meet the fire resistance standards for cable used in plenum applications. Plenum is the space typically used for air circulation in heating and air conditioning systems. If the cables were exposed to a fire source, smoke or fire could spread more quickly than permitted by the standard for this type of cable. This recall is only for certain CMP cables used in plenum (air duct) applications. CMP cables used in riser (non-plenum) applications are not included in this recall.

How can I tell if I own this product?

The recalled cables typically were installed in data centers and other commercial applications. The part numbers for the recalled cables are 39419-50 (25-pair, category 5e); 30171-100 (50-pair, category 5e); and 30105-50 (25-pair, category 5). Only HCM brand cables with the following lot numbers are affected by this recall: AE589 and A4309 through A5551. The part number and lot number are printed on the jacket of the cables.

These items were sold new+ at Authorized electrical or data communication distributors from about June 2003 through December 2004.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Cables installed in a plenum application will be removed and replaced. Users should contact HCM to coordinate this work among HCM, the property owner and an installer. Because these products were constructed in compliance with HCM's new listing with UL for CMR (riser) cables, they may remain in place if they have already been installed in riser applications. HCM is directly notifying known purchasers about this recall. The 25-pair version of the recalled cable also was manufactured by HCM under a private label arrangement for Superior Essex Inc. Superior Essex has already contacted all affected customers who purchased this cable.

Contact HCM toll-free at (800)772-0116, Ext. 229, between 8 a.m. and 5 p.m. ET Monday through Friday.

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Incidents & Injuries Reported as of Recall Date

None reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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