Recall: Hoover WindTunnel Canister Vacuums
On 2011-02-09, the Consumer Product Safety Commission (CPSC) published a recall regarding Hoover WindTunnel Canister Vacuums due to a potential fire and shock hazard. This product sold new beginning in March 2003 for about $250 to $280.
About 100,000 units are involved in this Hoover vacuum cleaner recall. Instance(s) of injuries, fires, property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Vacuum Cleaners/Sweepers category in 2011.
Since 2005, there have been approximately 10 similar recalls,
involving about 3 million product units.
Company Contact Information:
Phone: (888) 564-2066
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What is the problem?
The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.
Instance(s) of injuries, fires, property damage have been reported.
How can I tell if I own this product?
This recall involves the Hoover WindTunnel Bagless Canister Vacuum model S3755. The vacuum is silver and black in color, and comes with a power nozzle. The model number can be found on a label on the bottom of the canister.
These items were sold new+ at Mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
For additional information, contact Hoover toll-free at (888)564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm's website at www.hoover.com/windtunnelcanisterrecall
Incidents & Injuries Reported as of Recall Date
Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Vacuum Cleaner?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.