Expanded Recall: Hoover WindTunnel T-Series Bagless Upright Vacuum Cleaners with Cord Rewind Feature
On 2012-03-06, the Consumer Product Safety Commission (CPSC) published an expanded recall regarding Hoover WindTunnel T-Series Bagless Upright Vacuum Cleaners with Cord Rewind Feature due to a potential fire and shock hazard. This product sold new beginning in August 2009 for about $100 to $160. It was originally recalled on 2010-05-27.
Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Vacuum Cleaners/Sweepers category in 2012.
Since 2005, there have been approximately 10 similar recalls,
involving about 3 million product units.
Company Contact Information:
Phone: (888) 891-2054
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What is the problem?
The power cord is not properly routed or securely seated in the cord rewind assembly allowing the power cord to be pulled loose. This poses fire and shock hazards.
How can I tell if I own this product?
This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. This feature enables the cord to wind inside the vacuum for storage. The following model numbers and manufacturing codes are included in the recall.
|Model Numbers||Manufacturing code|
Vacuums with the manufacturing code KO9A followed by a green dot are not included in this recall. Vacuum cleaners with the cord rewind feature sold after November 2009 and with any other manufacturing code are not included in this recall. The model number and manufacturing code can be found on a label on the lower rear part of the vacuum cleaner.UPDATE 03/06/2012: The CPSC reannounced this recall. Sales dates have expanded. "Due to an error," some of the recalled items previously sold by Meijer were again offered for sale at discount retailers, dollar stores, liquidation firms, flea markets and thrift stores. It is illegal to resell or attempt to resell recalled products. If you own this item or a similar item and already checked to make sure it was not recalled, please check again.
These items were sold new+ at Mass merchandisers, department stores and independent vacuum retailers nationwide and online from August 2009 through July 2011 for between $100 and $160.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
For additional information, contact Hoover toll-free at (888)891-2054 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm's Web site at www.hoover.com/tseriesrewindrecall
Incidents & Injuries Reported as of Recall Date
Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.