Recall: IKEA BERTBY Glass-Door Wall Cabinets
On 2004-09-24, the Consumer Product Safety Commission (CPSC) published a recall regarding IKEA BERTBY Glass-Door Wall Cabinets due to a potential fall hazard. This product sold new beginning in January 2002 for about $100.00.
About 30,000 units are involved in this IKEA wall cabinet recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Tables, Shelves & Storage category in 2004.
Since 2005, there have been approximately 10 similar recalls,
involving about 60,000 product units.
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
Some of these glass-door wall cabinets have the wrong sized screws for the safety bracket, which can result in the cabinet not being properly secured to the wall. The cabinets can fall and injure nearby consumers.
How can I tell if I own this product?
The glass-door wall cabinets have BERTBY, the product article number (380.472.10) and supplier number (14709) written on a label on the underside of the bottom panel or on the top side of the top panel. The cabinets are about 67-inches high.
These items were sold new+ at IKEA stores nationwide from January 2002 through September 9, 2004 for about $100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
IKEA is offering a free repair kit. Consumers should contact IKEA to determine if their wall cabinet needs this repair.
Contact IKEA at (888)966-4532 anytime or visit the company's Web site at www.ikea-usa.com. Consumers also can visit their local IKEA store to pick up the replacement screws and repair instructions.
Incidents & Injuries Reported as of Recall Date
Incidents/Injuries: IKEA has received two reports of cabinets falling. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Wall Cabinet?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.