Recall: Insolroll Solar Powered and Rechargeable Motor Roller Shades
On 2013-05-22, the Consumer Product Safety Commission (CPSC) published a recall regarding Insolroll Solar Powered and Rechargeable Motor Roller Shades due to a potential fire hazard. This product sold new beginning in June 2012 for about $400 to $700.
About 2,000 units are involved in this Insolroll Window Shading Systems window shade recall. Instance(s) of fires have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Blinds, Shades & Cords category in 2013.
Since 2005, there have been approximately 50 similar recalls,
involving about 29 million product units.
Company Contact Information:
Phone: (800) 447-5534
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The motor of these roller shades has a built-in lithium battery that can overheat while being charged, posing a fire risk.
Instance(s) of fires have been reported.
How can I tell if I own this product?
The recall includes Insolroll roller shades available with a solar powered motor (model #IN-SOL-R) or rechargeable motor (model #IN-RCG-R). The model numbers are printed on the body of the motor located inside the roller tube. These rechargeable motors on Insolroll interior solar screen and blackout shades have built-in lithium ion batteries that are used with a solar panel charger or plug-in charger. The 18-inch width by 1-5/16-inch high solar panel charger is white on the interior side and black toward the exterior. The plug-in charger is black and measures about 3-inches high by 1-5/8 inch wide by 1-1/16 inch deep with a 13-foot cord. The motors raise and lower the shades controlled by a hand-held remote control or surface-mounted wall switch. The manufacturer's name is printed on a sticker on the roller tube that can be seen by taking down the shade and removing the fabric completely.
These items were sold new+ at Insolroll independent window covering installer retailers nationwide from June 2012 through March 2013 for between $400 and $700 per window shade.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.
Insolroll at (800)447-5534 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.Insolroll.com and click the Product Recall button for more information.
Incidents & Injuries Reported as of Recall Date
Insolroll has received one report of the motor on the shade overheating and creating a fire. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Window Shade?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.