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Home > Recalled Products > Health & Beauty > Hair Care > Hair Dryers > Ionic Pro Hair Dryers

CPSC: Ionic Pro Hair Dryers

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On 2018-02-14, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Ionic Pro Hair Dryers due to a potential Burn hazard. This product sold new beginning in March 2013 for about $30 to $40.

About 70,000 units are involved in this ISO Beauty hair dryer recall. Instance(s) of injuries, fires have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Hair Dryers category in 2018.

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Ionic Pro Hair Dryers
Image of Recalled Proliss ISO Beauty 2000W Model HD-1820 551634
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: http://isobeauty.com/
Phone: 800-490-5919

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What is the problem?

The cord can become brittle near the base of the dryer, posing burn hazards.

Instance(s) of injuries, fires have been reported.

How can I tell if I own this product?

This recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The bottom rear of the dryers has "ISO" or "Proliss" printed and model number HD-1820. The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.

These items were sold new+ at Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.

ISO Beauty at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday or online at isobeauty.com and click on "Product Recall" for more information.

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Incidents & Injuries Reported as of Recall Date

ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Hair Dryer?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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