Recall: John Deere Compact Utility Tractors
On 2017-12-12, the Consumer Product Safety Commission (CPSC) published a recall regarding John Deere Compact Utility Tractors due to a potential injury hazard. This product sold new beginning in March 2017 for about $12000 to $13900.
About 3,000 units are involved in this †Deere & Company utility tractor recall. Learn more and find out what to do if you own this product below.
This was the 4th recall of products in the Riding Mowers & Yard Tractors category in 2017.
Since 2005, there have been approximately 70 similar recalls,
involving about 900,000 product units.
Company Contact Information:
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What is the problem?
The rollover protective structure (ROPS) at the back of the tractor can loosen and fail to protect the operator in a rollover accident, posing a risk of injury.
How can I tell if I own this product?
This recall involves John Deere model 1023E and 1025R compact utility tractors. They are green and yellow with "John Deere" and the model number printed on the hood of the tractor. The serial number is located on the right side of the frame by the front right tire. A complete list of serial numbers included in this recall is available at www.JohnDeere.com/1023E-1025R-ROPSbolt-Recall
These items were sold new+ at John Deere dealers nationwide from March 2017 through October 2017 for between $12,000 and $13,900.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the recalled compact utility tractors and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled tractors directly.
Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday, and Saturday from 9 a.m. to 3 p.m. ET, or online at www.deere.com and select Product Recall Information on the drop-down menu under Services & Support for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Utility Tractor?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.