What is the problem?
A problem in the manufacturing process could cause damage to the circuit in the interlock module. If the interlock module fails, the mower blades will be able to run with no operator on the tractor seat. Consumers could suffer injuries from contact with operating blades.
How can I tell if I own this product?
These John Deere X300 Select Series lawn tractors are green with yellow seats and wheels. The following model and serial numbers can be found on the serial number plate on the tractor's frame, which is located just above the front wheel axle on the right side of the tractor.
These items were sold new+ at Authorized John Deere dealers nationwide from April 2006 through May 2006 for between $2,800 and $5,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
The company is directly notifying those consumers who purchased an affected tractor. Consumers should contact a John Deere dealer for a free repair.
For more information, contact John Deere's Customer Contact Center at (800)537-8233 between 8 a.m. and 7 p.m. ET, Monday through Friday and 9 a.m. and 5:30 p.m. ET Saturday, or at the John Deere Web site at www.deere.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.deere.com
Company Phone: (800)537-8233
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.