Recall: John Deere ZTrak Riding Mowers
On 2018-02-01, the Consumer Product Safety Commission (CPSC) published a recall regarding John Deere ZTrak Riding Mowers due to a potential Laceration hazard. This product sold new beginning in August 2017 for about $2600 to $3500.
About 4,000 units are involved in this Deere & Company (John Deere) riding mower recall. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Riding Mowers & Yard Tractors category in 2018.
Since 2005, there have been approximately 60 similar recalls,
involving about 900,000 product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander.
How can I tell if I own this product?
This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range:
Serial Number Ranges
1GX335MB+++080001 - 080545
1GX335MC+++080001 - 080020
1GXZ345B+++064067 - 064200
1GX345MB+++080001 - 081117
1GX345MC+++080001 - 080095
1GX345MD+++080001 - 080010
1GX345ME+++080002 - 080112
1GXZ345R+++064384 - 064764
1GX345RB+++080001 - 080491
1GX345RC+++080001 - 080020
1GX345RE+++080001 - 080064
1GXZ355R+++064088 - 064253
1GX355RB+++080001 - 080206
1GX355RC+++080001 - 080010
1GX375RF+++080001 - 080327
1GX375RG+++080001 - 080025
Note: The characters marked by '+' will vary.
These items were sold new+ at John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly.
Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Riding Mower?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.