Recall: John Deere Zero-turn Lawn Mowers
On 2015-12-22, the Consumer Product Safety Commission (CPSC) published a recall regarding John Deere Zero-turn Lawn Mowers due to a potential fire hazard. This product sold new beginning in August 2015 for about $4800 to $6500.
About 200 units are involved in this Deere & Company (John Deere) lawn mower recall. Learn more and find out what to do if you own this product below.
This is the 8th recall of products in the Riding Mowers & Yard Tractors category in 2015.
Since 2005, there have been approximately 60 similar recalls,
involving about 700,000 product units.
Company Contact Information:
Phone: (800) 537-8233
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What is the problem?
A fuel hose could have been cut during manufacturing, allowing fuel to leak, posing a fire hazard.
How can I tell if I own this product?
This recall involves John Deere models Z445, Z645, Z655, and Z665 zero-turn mowers with serial numbers beginning with 1GXZ, manufactured from August 10, 2015 through September 9, 2015. A complete list of serial numbers included in this recall is on the firm's website. The mowers are green and yellow with yellow wheels. The model number is on the front of the machine, near the operator footrest. The serial number is located behind the seat, in front of the engine.
These items were sold new+ at John Deere independent dealers nationwide from August 2015 through November 2015 for between $4,800 and $6,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using these recalled zero-turn lawn mowers and contact a John Deere dealer for a free repair. After identifying four reports of cut fuel hoses during the manufacturing process, John Deere is contacting all registered owners of the recalled lawn mowers directly.
Deere and Company at (800) 537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com then click on USA, then select Product Recall Information on the drop-down menu under Services & Support for more information.
Incidents & Injuries Reported as of Recall Date
No incidents or injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Lawn Mower?
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.