Recall: Keyera Energy Propane (LP) Gas
On 2018-06-05, the Consumer Product Safety Commission (CPSC) published a recall regarding Keyera Energy Propane (LP) Gas due to a potential hazard. This product sold new beginning in February 2018.
About 2 million units are involved in this propane gas recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Cylinders, Tanks and Fuel category in 2018.
Since 2005, there have been approximately 10 similar recalls,
involving about 195 million product units.
Company Contact Information:
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What is the problem?
The recalled propane gas does not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.
Keyera Energy toll-free at 844-879-8419 from 9 a.m. to 5 p.m. CT, email email@example.com or online at www.keyera.com and click on "Propane Safety Update" on the Corporate Responsibility page or www.keypropaneupdate.com for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.