Recall: Kohler Power Systems Kohler Portable Generators
On 2016-08-09, the Consumer Product Safety Commission (CPSC) published a recall regarding Kohler Power Systems Kohler Portable Generators due to a potential hazard. This product sold new beginning in June 2014 for about $740 to $1400.
About 7,000 units are involved in this Sumec Machinery & Electric portable generator recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Generators category in 2016.
Since 2005, there have been approximately 20 similar recalls,
involving about 400,000 product units.
Company Contact Information:
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What is the problem?
The generators have a wiring error, which can result in an electrical shock risk if an electrical device is plugged into the generator.
How can I tell if I own this product?
This recall involves the following Kohler portable generator models: PRO3.7, PRO3.7E, PRO5.2, PRO5.2E, and GEN5.0 with Spec Number PA-GEN50-3003. These generators have black frame assemblies and blue fuel tanks. The PRO3.7, PRO5.2 and GEN5.0 models have manual recoil start. The PRO3.7E and PRO5.2E have both manual recoil and electric start. Only generators with serial number 4528733735 or lower, and a manufacture date prior to 06 2016, representing the months and year of manufacture, are included in this recall. Model numbers, serial numbers, spec number and manufacturing date codes are on a silver label placed on each generator on the lower black frame assemblies.
This product was also recalled in Canada. Health Canada's press release is available at http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59734r-eng.php
These items were sold new+ at Authorized Kohler distributors and dealers from June 2014 through May 2016 for between $740 and $1,400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled generators and contact Kohler to schedule a free repair by the closest authorized dealer.
Kohler Power Systems toll-free at 866-667-4835 from 8 a.m. to 5 p.m. CT Monday through Friday, or email email@example.com or online at http://power.kohler.com, and click "Contact Us" on the upper-right side of the page.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Portable Generator?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.