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Home > Recalled Products > Hardware, Tools & Building Supply > Plumbing & Bath > Bath, Shower & Sink > Kohler and Sterling Frameless by-pass bath doors

Recall: Kohler and Sterling Frameless by-pass bath doors


On 2010-10-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Kohler and Sterling Frameless by-pass bath doors due to a potential laceration hazard. This product sold new beginning in August 2010 for about $600.

Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Bath, Shower & Sink category in 2010.

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Kohler and Sterling Frameless by-pass bath doors
Image of Recalled Bath Door 659854
Image of Recalled Bath Door 106509
Image of Recalled Bath Door 820781
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (866) 782-6329

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What is the problem?

The glass doors can shatter, posing a laceration hazard.

How can I tell if I own this product?

The recall involves Kohler and Sterling frameless by-pass bath doors. By-pass doors consist of two panels that slide on a track and overlap one another. They can be identified by the tempering date located on the bath door glass panel, which reads "080410" or by the SAU (serial) number on the manufacturer's box. SAU numbers can be found on the white bar code label on the spine of the box below the retail label. The affected door models and SAU numbers are as follows:

Model NumberDescriptionSerial NumberThese Locations Only
R702200-L-SHPKohler Fluence frameless bath door with Bright Polished Silver finish and clear glassSAU376TBX and SAU376TC3Lowe's Stores:
# 1087 - Folsom, Calif.
# 1538 - Chantilly, Va.
5425-59DR-G05Sterling Finesse frameless bath door with Deep Bronze finish and clear glass SAU376MDZ and SAU376MF8Lowe's Stores:
# 526 - Asheville, N.C.
# 2338 - Cincinnati, Oh
5425-59N-G69Sterling Finesse frameless bath door with Nickel metal finish and Lake Mist Silk Screen pattern GLASSSAU376SS6 and SAU376SSBHome Depot Stores:
# 119 - Augusta, Ga.
# 4131 - Lancaster, Pa.
# 4614 - Virginia Beach, Va.

These items were sold new+ at Four Lowes and three Home Depot stores nationwide from August 2010 through September 2010 for about $600.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the doors and contact Kohler for a free replacement door.

For more information, contact Kohler Co. at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the firm's website at:


Incidents & Injuries Reported as of Recall Date


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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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