What is the problem?
The chair backs can come loose from the seat base, posing a fall hazard to consumers.
How can I tell if I own this product?
The wooden office chairs have the following brand names, SKU numbers and purchase order numbers: Konrad models SKU #415413, and PO numbers 200360055, 200360056, 200360057, 400360062, 400360063, 400360064; and Loft models SKU #415414 and PO numbers 200360058, 200360059, 200360060, 200360061, 400360065, 400360066, 400360074, 400360075. The SKU number and description appear on the sales receipt and original shipping carton. The PO number is located on the underside of the chair itself.
These items were sold new+ at Cost Plus/World Market stores and Web site nationwide from January to December 2009 for about $170.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled Konrad and Loft office chairs and return them to any Cost Plus/World Market store for a full refund or exchange.
For additional information, contact Cost Plus Inc. toll free at (877) 967-5362 between 7 a.m. and 12 p.m. ET any day or visit the firm's Web site at www.worldmarket.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.worldmarket.com
Company Phone: (877) 967-5362
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.