What is the problem?
A defect in an internal component in the power supply can overheat and pose a fire hazard.
How can I tell if I own this product?
The recalled all-in-one desktop computers, or PCs, are flat-panel monitors with the PC integrated into the monitor housing itself. The power supplies are also inside the monitor or PC housing. The computer chassis has a matte black finish with the brand name "ThinkCentre" in the lower left hand corner of the monitor front. The recalled desktop model numbers, M90z and M70z, along with the serial number and manufacturing date code can be found on a label on the underside of the unit.
|1001 to 1012|
|1101 to 1112|
|1201 to 1203|
|001 to 012|
|101 to 112|
|201 to 203|
Consumers will need to check the serial number on their computer with Lenovo to determine if it is subject to this recall.This product was originally recalled in March 2012. Additional date codes were added.
These items were sold new+ Online at Lenovo's websites, by telephone and direct sales through Lenovo authorized distributors nationwide from May 2010 through March 2012 for about $500 for the M70z model and $800 for the M90z model.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the computers, unplug the power supply and contact the firm to determine if your computer is included in the recall and to schedule an appointment for a free replacement of the power supply. Because additional systems and manufacturing dates have been added to the recall, even those customers who contacted Lenovo regarding the March 2012 recall should contact Lenovo again to verify if their system is part of this expanded program.
For additional information, contact Lenovo toll-free at (855)248-2194 anytime, or visit the firm's website at www.lenovo.com/aiopsurecall
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.lenovo.com
Company Phone: (855) 248-2194
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.