What is the problem?
The fixtures can malfunction and fail to illuminate in the event of a power failure. This could result in a failure to provide adequate lighting to guide building occupants to an exit in the event of an emergency.
How can I tell if I own this product?
The recalled exit signs have emergency lights fixed at either end with "EXIT" in red or green in the center. The fixtures are installed in commercial buildings, such as hotels and office buildings. Affected model numbers can be found on a label affixed inside the fixture housing and on the outside of the packaging, and include: LHQM LED G M6, LHQM LED R M6 and LHQM LED R HO M6. Affected models have the following date codes on the inside fixture housing: 1003S10, 1004S10 or 1005S10. Dates on the packaging carton include any calendar dates in March, April or May 2010.
These items were sold new+ at Authorized distributors nationwide from January 2011 through May 2011 for $100 to $200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact Lithonia Lighting for a free replacement product.
For additional information, contact Lithonia Lighting toll-free at (800)334-8694 from 8:00 a.m. to 5:00 p.m. ET Monday through Friday, or visit their website at www.lithonialighting.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.lithonialighting.com
Company Phone: (800) 334-8694
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.