Recall: Lithonia Lighting LHQM LED Exit Signs with Emergency Lights
On 2011-08-09, the Consumer Product Safety Commission (CPSC) published a recall regarding Lithonia Lighting LHQM LED Exit Signs with Emergency Lights due to a potential emergency response hazard. This product sold new beginning in January 2011 for about $100 to $200.
About 500 units are involved in this Best Lighting Products emergency lights recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Exit & Emergency Lights category in 2011. See other recalled Exit & Emergency Lights.
Company Contact Information:
Website: www.lithonialighting.com
Phone: (800) 334-8694
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The fixtures can malfunction and fail to illuminate in the event of a power failure. This could result in a failure to provide adequate lighting to guide building occupants to an exit in the event of an emergency.
How can I tell if I own this product?
The recalled exit signs have emergency lights fixed at either end with "EXIT" in red or green in the center. The fixtures are installed in commercial buildings, such as hotels and office buildings. Affected model numbers can be found on a label affixed inside the fixture housing and on the outside of the packaging, and include: LHQM LED G M6, LHQM LED R M6 and LHQM LED R HO M6. Affected models have the following date codes on the inside fixture housing: 1003S10, 1004S10 or 1005S10. Dates on the packaging carton include any calendar dates in March, April or May 2010.
These items were sold new+ at Authorized distributors nationwide from January 2011 through May 2011 for $100 to $200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact Lithonia Lighting for a free replacement product.
For additional information, contact Lithonia Lighting toll-free at (800)334-8694 from 8:00 a.m. to 5:00 p.m. ET Monday through Friday, or visit their website at www.lithonialighting.com
Incidents & Injuries
There were ten reports of signs malfunctioning during testing after installation. No injuries were reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
Own a Different Emergency Lights?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
Comments
Do you have comments or questions about this recall? Share them here.
Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.